Your Marketing Partner
If you are looking for an agency to help you create a remarkable presence, you’ve come to the right place. We can help you take your business to the next level.
VirtuCall’s core business relates to direct marketing. Our services include telemarketing, internet marketing, SMS marketing, inbound and outbound call services. The quality and reliability of the service that keeps our customers satisfied is ensured our commitment to using the most up-to-date communications to technology available.
How we do business
A further cornerstone of the way in which we do business is our commitment to our business partners and the belief that the sky is the limit in our privately owned business.
VirtuCall’s provides the highest quality service in the call centre outsourcing industry. We work closely with our clients to develop custom call centre solutions designed to meet their unique contact centre needs. Using our experience, superior technology, sophisticated analytical techniques and talented team we work with you to ensure the highest possible return on your investment.
We strive to build long-term relationships that extend beyond the typical vendor/client transactions. Our primary focus is to successfully promote and serve each client’s products or services as if they were our own. VirtuCall long term, quality-driven approach to business has allowed us to gain the trust of some South Africa’s most respected and successful companies.
- Enabling first time resolution.
- Providing customer-centric value added services.
- Deployment of effective contact center technology frameworks.
- Utilising the best of breed contact center skill sets and resources.
- Empowering our most valuable asset -OUR PEOPLE!
- To create the brightest sharpest and most valuable contact center services and outsourcing company in South Africa.
- To exceed all customer expectations.
- To create an environment for our people to be brilliant in executing their duties where they can strengthen their professional portfolios.
- To be the preferred business partners of any company requiring services that we provide.
Clients We Worked With
Why Choose Us?
Let us together build a flourishing business
When connected with us, you aren’t growing your business alone. We have your back and put in our best to contribute to the growth of your entire team and organization. So, if you are looking for the right agency that’ll help you build a good presence and bring in more conversions and revenue, we are right here!